Refunds and Return Policy
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Refunds and Return Policy
We Guarantee the Quality and Grass-Fed Grade of Our Paleo Gourmet Meals.
Our USDA Grass-Fed Beef and Seafood along with the ingredients used in the
gourmet meals are of the highest quality.
We Guarantee the Quality
of Our Paleo Snax. Our ingredients used in
the Paleo Snax are of the highest quality and standards with the Paleolithic
Diet.
We Guarantee that Your Product Will Arrive in Wholesome Condition. Your Paleo
Gourmet Meals will arrive from Paleo Brands either frozen or chilled.
We Guarantee that You
Will Get What You Order. We
weigh our meat on electronic digital scales that are carefully monitored for
accuracy so you always receive the weight you ordered or more. In addition, we
work hard to ensure your order is selected and shipped correctly. If an item is
out of stock, we will notify you and give you an opportunity to substitute or a
refund.
We Ask You to Notify Us of Problems by the Next Business Day. Our
guarantee and commitment to excellence is your assurance of quality from Paleo
Brands. If we fail to live up to any aspect of our guarantee, we will replace
your order or give you a full refund of your purchase price, less shipping,
provided you notify us at 800.000.0000 (weekdays 6 am to 9 pm CST) the next
business day after receipt of your order. Do not return any product without
first making arrangements with Customer Service. Frozen foods are not returnable.
In no event will any replacement or refund constitute an admission of any kind
by Paleo Brands Inc. We reserve the right to fully investigate claims that we
believe may be unfounded or fraudulent
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